Clear terms for using the website and ordering your next cup.
Last updated November 7, 2026
Using this website
These terms apply to the Stillgrove Coffee website and the services described here. By using the site, you agree to use it lawfully and without interfering with its operation or the experience of other visitors.
Menu and availability
Descriptions, photographs and prices help you choose a drink. Preparation, appearance and availability may vary. Prices are shown in USD; applicable taxes, fees and any options will be displayed before an actual purchase is confirmed. We may update the menu without changing an order already accepted.
Ordering and payment
An order is accepted when the café confirms it, rather than when an item is added to a basket or a payment page is opened. Provide accurate contact and collection details. An actual checkout provider may apply its own terms. We may decline an order if an item is unavailable, a price is incorrect or payment cannot be completed.
Ingredients and allergens
Please ask for current ingredient and allergen information before ordering. Drinks may contain milk, nuts and other allergens, and shared preparation areas can create cross-contact. Tell the café about dietary requirements; an option described as dairy-free does not guarantee an allergen-free environment.
Collection and changes
Collect your order at the agreed place and time. Contact the café promptly if you need a change or cancellation. Once a made-to-order drink is being prepared, changes may no longer be possible. If there is a problem with an order, our Refund Policy explains the next step.
Website content and external links
Our branding, photographs, text and site design are protected by applicable intellectual property rights. You may browse and share links for personal use. External services have their own terms and policies; linking to them does not mean we operate or control them.
Service limits and your rights
We aim to keep information accurate and the website available, but interruptions and mistakes can occur. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Any limitation applies only to the extent permitted by applicable law.
Questions and demonstration
Questions may be addressed to hello@stillgrove.example. Stillgrove is a fictional café template: no orders are accepted on this demonstration, the email is an example, and order buttons open Stripe’s public website rather than a live checkout.